How much does shipping cost?
We provide free UK & International shipping on all orders.
We provide free UK & International shipping on all orders.
Shipping usually takes 3-5 business days after processing. However, please allow 1-2 days processing for your order before we're able to ship it out.
Please note lead times can vary based on location and the independent label purchased. Please refer to each product copy for specific information on this.
Yes! We ship to all of our fellow wanderers around the world.
The customer is responsible for paying customs duties and taxes levied by the respective country involved in your shipment. Wandering I will not reimburse payments made for such.
Customs policies vary from country to country and we can not anticipate this. If you are unsure of charges and whether you will be affected, please inquire on your local customs office first.
Kindly contact us at firstname.lastname@example.org as soon as possible. We will gladly change your shipping information for as long as your item has not yet been shipped.
We've wandered the world far and wide to bring you your one-of-a-kind handpicked pieces. Sorry to hear if you would like a refund, we definitely don't want you to be disappointed!
To return something, please drop a message to email@example.com or contact us on 07534544410 within 14 days of the delivery date.
Please handle your products with care. Damages caused by improper handling aren't our responsibility.
We do not currently cover the cost of return shipping. The buyer is responsible for all return costs-including shipping, duties and taxes. These are not covered and will not be reimbursed by us.
Items marked in sale have been reduced in price and cannot be returned for a refund.
We will send you the exact address in an email once we have approved your return request. Please email firstname.lastname@example.org or contact us on 07534544410.
We don't offer exchanges right now. You can return your item to us for a refund, and then place a new order to get the item of your choice.
We offer a variety of payment options. We accept Visa, MasterCard, American Express, Apple Pay, PayPal.
Yes, purchasing from our online store is extremely safe and secure. Our website uses Secure Socket Layering (SSL), an encryption technology that ensures safe internet transmission of your personal information. We do not store your credit card details nor do we share with any third party. Our payment options are also secured by PayPal.
Our website allows you to view our prices in various different currencies. You can select your currency by clicking the drop down located at the top right hand corner of our website.
Please note, that all our pricing and transactions are processed in GBP. The conversion rate would depend on your credit card company being used on the transaction.
In these cases, please try the following:
1. Contact your issuing bank as they may be blocking the transaction. Some banks prohibit cross-border transactions or your limit may be insufficient.
2. There may be processing issues due the volume of transactions or your connection. Kindly try again after a few minutes.
3. Contact us at email@example.com and we will get back to you with a solution.
Wandering I greatly values each of our customer's individual rights to privacy. With a global presence, we continually work to observe compliance worldwide and deploy the best practices in protecting data and championing user privacy.
We are committed to safeguarding the privacy of our customers and users (you/your) and the Personal Information you have entrusted to us. It is important for you to understand what Personal Information we will collect, how we will use it, and who may access it.
Personal Information means information about an identifiable individual. It includes information that you have provided to us or was collected by us from other sources. It may include details such as your name and address, age and gender, personal financial records, identification numbers including your Social Insurance Number and personal references, to the extent permitted by local laws.
We will collect and process all or some of the following Personal Information about you:
Wandering I respects your right to privacy. We collect only the information necessary for us to complete your order or to contact you regarding the status of your order or any pending issues.
The information we collect includes your name, email address, shipping address and billing address. We do not store your credit card information. Wandering I will not rent or sell your name or personal information without your permission.
Wandering I does utilize cookies to help improve your site experience. This information is completely anonymous.
Our shopping pages will guide you through the steps you need to take to place an order with us. Our order process allows you to check and amend any errors before submitting your order. Please note that items are subject to availability.
We stock a mixture of vintage and independent labels from around the world. Our vintage ships directly from our headquarters in London and our independent labels ship directly from our vendors.
Vintage/second hand clothes may hide small imperfections. We take all reasonable care to ensure that details, descriptions and prices of items are as accurate as possible.
Prices for items may change from time to time without notice. These changes will not affect orders that have already been dispatched.
The price of an item includes VAT (or similar sales tax) (where applicable) at the prevailing rate for which we are responsible as a seller.
We include the garment size as well as the models size and fit in the product descriptions so you can gauge how our products fit. If you have further questions about a specific styles fit or measurements, please reach out to us on our contact page.
To sell or feature on our site or for any other additional information please drop us a message on firstname.lastname@example.org.